Before partnering with Thomas Cuisine, CC Young experienced staffing shortages, inflated budgets, and a decline in resident and staff satisfaction with their previous dining provider. Many residents felt disconnected from the food and level of service — which led CC Young to Thomas Cuisine. They sought a solution that would elevate the dining experience for residents, align with their organization’s culture and values, and ultimately provide not just a service but a true partnership in delivering exceptional dining experiences.
Their main challenges before partnering with Thomas Cuisine included:
– Stacy Hitt, VP of Resident Operations, CC Young Senior Living
Thomas Cuisine’s approach was tailored to fit CC Young’s unique situation. We introduced fresh, scratch-cooked meals to elevate the dining experience. Our team also addressed staffing shortages by implementing effective hiring and management practices, and worked closely with CC Young’s team to align our services with their culture and values.
As a result of our partnership, CC Young has experienced significant improvements across various areas. First, CC Young saw a notable increase in filling open positions to improve their staffing stability. Plus, the implementation of fresh prepared meals has resulted in both cost savings and improved food quality. Ultimately, resident and staff satisfaction has vastly improved, with residents enjoying a higher-quality dining experience and staff feeling supported and valued by Thomas Cuisine’s team.
Partner with us today and achieve your own incredible results! Reach out to share your needs, and our team will see how we can help transform your food experience.
