“To the Culinary Staff at Saint Joseph’s Hospital, the crew of Cuisine on Call and all of the delivery and general employees and in particular the very patient and knowledgeable order-takers: Since mid May I have enjoyed daily, the finest diet of my adult life. The flavorful selections are all very pleasing to this lifelong bachelor and appreciator of the ‘family meal’. Not only are the selections fresh and hot when they’ve hit my room, but the accuracy of which I ordered (has) got to be nearly 100% (unheard of in most restaurants that I’ve known)! Keep up the good work, and please know, I am going to miss this aspect of hospitalization as much as the kind nursing staff. YUM!”-Billy F.
This IS Our Ordinary
When we receive feedback from patients like Billy (above), it reminds us that what we do in food service, matters! Sometimes, we forget that our ordinary elements of service can be quite extraordinary to some people. For instance, it’s normal for us to make hot meals from scratch and deliver them to our patients the right way: the hot food arrives hot and fresh, while the cold foods are chilled and prepared conscientiously. It’s ordinary for the most basic staples such as soup to be homemade in our kitchen by a Chef who shows up to work with pride; slicing the veggies and proteins just like you would at home.
Every time you eat, it’s a chance to put your health at the forefront of your intention; every bite matters, because human health matters! Choosing what we eat, and receiving something made with respect leads to multiple layers of comfort. In a hospital setting, we feel it’s an opportunity for preference in a situation where most people have very little control over what’s happening. Every meal during a hospital stay is a chance to take in the best nutrients possible, which is why we make, and serve REAL Food.
This is our ordinary. What’s yours?